Frequently Asked Questions
Everything you need to know about M-TAC gear and services.
What is the typical shipping time for my order?
Orders are typically processed within 1-2 business days. Domestic shipping usually takes 3-5 business days, while international delivery times vary depending on the destination and customs processing.
How can I track my package?
Once your order has shipped, you will receive a confirmation email containing a tracking number and a link to the carrier's website to monitor your delivery progress in real-time.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. To initiate a return or exchange, please visit our online Return Portal.
Are M-TAC products covered by a warranty?
Yes, all M-TAC products come with a limited warranty against manufacturing defects in materials and workmanship. Please contact our support team with photos if you believe your item is defective.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and modern digital wallets like Apple Pay and Google Pay for a secure checkout experience.
How do I ensure I am ordering the correct size?
Each product page features a detailed size chart. We recommend measuring yourself and comparing those figures to our guide, as tactical gear often has a more athletic or tailored fit.